
Customer Reply Assistant
Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — no phone calls on this role at any stage.
We keep four roles live at a time, each one confirmed with the employer before it goes up. When one is filled it comes straight off the list.
Every role is arranged through our HR team on WhatsApp. Message us to hold a place before it is taken.

Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — no phone calls on this role at any stage.

Move order and customer details into ready-made online sheets at your own pace. Every batch arrives with a checklist and nothing has to be finished to the minute.

Keep appointment diaries in order for small operators, send confirmations and move bookings when people ask. Evening blocks are available on this role.

Read product pages against a short checklist — price, spelling, missing photos — and note whatever the business needs to fix. Entirely checklist driven.
HyreWave is a small placement team in Gladstone. We speak to the employer behind every role before it goes live, and we would rather carry four we can vouch for than four hundred we cannot.

A short form asking your area and the hours you can genuinely cover.
Our HR team replies with the roles that match what you sent.
A friendly conversation to confirm the role and set a start date.
Training runs online and most people start in the same week.
Hours log as you work and are paid on the employer's normal cycle.
Four roles and a pay range on each. That is the first job page I did not close straight away.
Records work is quiet and I do it in two blocks. Nobody has questioned the hours I picked.
Messaged Monday, chat Tuesday, first shift the same week. Nothing to chase up.
Our HR team will message you on WhatsApp with the roles open near you right now, and answer anything you would like to ask first.
If something here is not covered, email us and a real person will answer it.
No. Every role here is beginner friendly and comes with online training before your first shift. Being reliable matters far more than a long résumé.
A phone is enough to get started — a laptop or desktop works too. You'll want a steady internet connection and a quiet place to sit. Anything specific to a role is explained before you agree to start.
Most people begin between 15 and 30 hours a week and adjust from there. You tell us the window you can cover and we work inside it.
After you message our HR team on WhatsApp, most applicants finish their chat within two days and start in the same week.
You do not have to send an application to get an answer. Email us and a member of the team replies directly, usually within one working day.
Email: careers@hyrewavely.com
Hours: Monday to Saturday, 9am – 7pm (AEST)
Location: Australia
HyreWave is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.